What Voice costs per month.
One plan for €199 a month with 800 call minutes. Set how often your phone rings and see whether the minutes are enough.
- €199 per month
- 800 minutes included
- then €0.15 per minute
- Setup from €690
Your sample month
Your month: €214 excl. VAT. The 800 minutes are used up on day 27.
- Included minutes
- Additional minutes
- No calls
The 800 minutes are used up on day 27.
Additional minutes are added automatically in packs of 100. Any unused included minutes expire at the end of the billing period.
- Minutes this month
- 900
- Included
- 800
- Additional minutes
- 100
- Voice per month
- €199
- 1 × 100-minute pack for €15
- €15
With annual billing, Voice costs €169 instead of €199 a month.
What is included, and what you can add.
The plan includes everything the phone assistant needs to get started. You can add anything else you need later.
Included
- Call minutes
- 800 per month, then €0.15 per minute
- Phone number
- 1 phone number included
- Voices
- 10+ voices to choose from
- Languages
- German and English included
- Call handling
- Recognise requests, answer questions, take callback requests
- Handover
- To your team with an announcement
- Call notes
- Summary by email and in the customer portal
- Connection
- Call forwarding or a direct link to your phone system (SIP)
- Customer portal
- 1 user included
- Data protection
- GDPR-compliant, EU hosting, DPA included
Add on
Book appointments by phone
from €49/month
With the calendar integration from the Connect add-ons, your assistant can book appointments directly into your calendar.
More languages
on request
More than 25 languages are technically supported. We check the voice and pronunciation for each language together with you.
More numbers and simultaneous calls
on request
If you have multiple locations or receive many calls at the same time, we will agree on the scope with you.
Add the website chat
One from €249/month
With AuraServe One, your phone line and website chat answer from the same knowledge base.
See AuraServe One
The first year, worked out.
In the first year, setup is added on top. We work with you to set up the assistant, test it and support you through the launch.
Additional minutes and add-ons are added according to usage. All prices excl. VAT. Cancel monthly, or with 30 days' notice before the end of the term on annual billing.
From the second year
You can manage your assistant yourself in the customer portal free of charge. If you would like support, you can book Managed Care from €625 per year or individual hours.
Compare all plansFrequently asked questions about Voice pricing
What happens when the 800 minutes are used up?
Additional minutes are added automatically in packs of 100. Each pack costs €15, equating to €0.15 per minute. These additional minutes apply to the current billing period.
How many calls are covered by 800 minutes?
A typical call lasts between one and three minutes, so 800 minutes cover roughly 270 to 800 calls per month.
Do unused minutes expire?
Yes, the 800 minutes apply per billing period and are reset at the start of the next one. Unused minutes are not carried over.
Is Voice available in several tiers?
No, Voice is a single plan. You can add anything else you need, such as appointment booking, additional languages or extra phone numbers.
Can the assistant book appointments?
Yes, with the calendar integration from the Connect add-ons, from €49 per month. During the call, the assistant then books appointments directly into your calendar.
Do I need a new phone system?
In many cases, forwarding calls from your existing number is sufficient. Alternatively, we can connect your phone system directly via SIP. We will assess what is possible based on your current system.
Can I book Voice without the website chat?
Yes, Voice can be booked on its own. If you would like to add the website chat later, you can switch to AuraServe One from €249 per month.
How do I cancel?
If you opt for monthly billing, you can cancel Voice on a monthly basis. If you opt for annual billing, you must give 30 days' notice before the end of the term.
Let us look at your call volume.
Talk to us
During a call, we review your call volume, handovers and languages. You will then receive a concrete offer.
Try it first
The live demo shows how AuraServe answers questions and passes them on to your team.