What AuraServe costs.
Three packages, calculated openly: the monthly price, the one-time setup and what your first year costs in total.
ChatAuraServe Chat
€99
per monthper month
First year in totalfrom €1,778
OneAuraServe One
€249
per monthper month
First year in totalfrom €3,978
instead of €298 for Chat and Voice separately
VoiceAuraServe Voice
€199
per monthper month
First year in totalfrom €3,078
In every package
- Cancel monthly
- EU hosting
- DPA under Art. 28 GDPR
- 1 customer portal user
- Usually live within 48–96 hours
First year in total: 12 months plus setup. All prices excl. VAT. Cancel monthly.
Extend it when you need to.
You can book add-ons individually or as a discounted pack. All amounts are starting prices per month. We set the exact price based on scope and integration effort.
We set up and test every add-on as part of your start. That is why the Managed Start price depends on what you choose.
Automation Add-ons
Pack from €69/month
For businesses that want to automate recurring workflows, leads, and knowledge updates more deeply.
- Auto retrainfrom €19/month
- Guided flows for qualification, appointments, and requestsfrom €29/month
- Lead management with structured capture and handoverfrom €39/month
- Automation for recurring answers and internal workflows
Connect Add-ons
Pack from €79/month
For companies that want to connect AuraServe with additional channels and appointment workflows.
- WhatsApp connectionfrom €49/month
- Native calendar connectionfrom €49/month
- Appointment logic with availability, rules, and booking flows
- Shared knowledge base across website, WhatsApp, and calendars
Developer Add-ons
Pack from €49/month
For technical integrations with existing systems, CRM, forms, or internal workflows.
- Webhooksfrom €29/month
- API accessfrom €39/month
- Handover to CRM, forms, automations, or internal tools
- Auth, rate limits, and integration support depending on scope
Insights Add-ons
Pack from €29/month
For better reporting on inquiries, usage, and assistant performance.
- Analyticsfrom €19/month
- Analytics exportfrom €19/month
- Better reporting on request volume, topics, usage, and performance
- Custom reports and automated exports quoted separately
Team & Permissions Add-ons
Additional users from €29/month
For teams that want to manage content and requests with multiple portal users.
- 1 customer portal user included
- Additional portal usersfrom €29/month
- Roles and permissions included once multiple users are active
- Shared management of content, requests, and settings
- Controlled access for teams and external collaborators
Document Add-ons
Pack from €69/month
For companies that want to connect documents, PDFs, or scanned content to the knowledge base.
- Document importfrom €29/month
- OCR / scanned contentfrom €39/month
- Use PDFs, scans, forms, and documents as knowledge sources
Additional Add-ons
Extra positions from €19/month
For additional bots, voice channels, widget speech features, and a more neutral presentation without the AuraServe notice.
- Additional chatbotfrom €99/month
- Additional voice channel / phone botfrom €199/month
- Remove brandingfrom €99/month
- Handwriting OCRfrom €49/month
- TTS or STT in the chat widgetfrom €19/month
The first year and beyond.
In the first year, we set up your assistant and support you through the launch. From the second year onwards, you decide whether to maintain it yourself or keep our support.
Setup
once, at the start
We set everything up, align it with you and test it. All you provide is your content.
- Managed Start Chatfrom €590 one-time*
Setup and onboarding, including 3 support hours.
- Managed Start Voicefrom €690 one-time*
Setup and onboarding, including 3 support hours.
- Managed Start Onefrom €990 one-time*
Setup and onboarding, including 8 support hours.
Ongoing operation
month by month
You pay the monthly package price. You can use the support hours from your setup as needed during the first year.
- AuraServe Chatfrom €99 per month
- AuraServe Onefrom €249 per month
- AuraServe Voicefrom €199 per month
From the second year
your choice
Maintaining it yourself is free. If you would like support, you can book an hour package or individual hours.
- Self-managementfree
Manage content and settings yourself through the AuraServe customer portal.
- Managed Care€625/year
5 hours of ongoing support for prompt optimization, smaller adjustments, and support throughout the year.
- Managed Premium€1,250/year
10 hours of ongoing support for prompt optimization, revisions, technical adjustments, and prioritized support throughout the year.
- Individual hours€150/hour
Support as needed without a pre-booked annual hour package.
*Managed Start is calculated based on the number and type of add-ons, because each add-on requires additional setup, alignment, and testing.
Are the minutes enough?
Set how often your phone rings and see what Voice costs per month, including additional minutes.
Voice pricing in detailIs it worth it for you?
The chatbot calculator estimates how much time and money your team will save with automatic answers.
Open the chatbot calculatorQuestions about pricing
How much does an AI chatbot from AuraServe cost?
AuraServe Chat starts at €99 per month, plus a one-time setup from €590. The AuraServe Voice phone assistant starts at €199 per month, and AuraServe One with Chat and Voice at €249 per month. All prices exclude VAT.
Is there a minimum term?
No. With monthly billing, you can cancel every month. With annual billing, you pay around 15% less, but you have to give 30 days’ notice before the end of the term.
What is the one-time setup fee for?
For Managed Start, we set up your assistant, align it with you and test it. Support hours are included in the first year: three for Chat and Voice, eight for One. The exact price depends on the add-ons you choose, as we set up and test every add-on as well.
What happens after 1,000 chat answers in a month?
You receive a warning email at 800 answers. Once the allowance is used up, visitors see your phone number and email address instead of an AI answer. You can add more answers in packages starting at 1,000 per month.
What happens once you have used up 800 call minutes?
Each additional minute costs €0.15 and is added automatically in packages of 100 minutes. A typical call lasts one to three minutes.
What does AuraServe cost from the second year?
You keep paying the monthly price of your package. You maintain content and settings yourself in the customer portal at no extra cost. If you would like support, you can book Managed Care (€625 per year, 5 hours), Managed Premium (€1,250 per year, 10 hours) or individual hours (€150 per hour).
Can I start with Chat and add Voice later?
Yes. For many businesses, Chat is the most sensible first step. If many calls come in outside opening hours or the same phone questions keep coming up, you add Voice. If you use both channels, One is the better deal: €249 instead of €298 per month.
What is included in every package?
We run your assistant with data protection in mind, use EU infrastructure for core data, sign a data processing agreement (DPA) under Art. 28 GDPR with you and encrypt transmission via SSL. External services are only used when you activate the corresponding feature, and they are documented.
Which package fits you?
Let’s talk briefly.
In a short call, we clarify your request volume, typical questions and the handovers you want. Then we recommend Chat, Voice or both, depending on what takes the most work off your plate.
Try it first?
Ask the chat assistant your own questions or have the phone assistant call you back.