AuraServe Chat

What AuraServe Chat does for your business

AuraServe Chat is the ideal solution for businesses seeking a website assistant for recurring questions, lead capture, appointment scheduling, and structured handovers. It can run on its own or become part of AuraServe One together with Voice.

Overview

AuraServe Chat

24/7 automated website communication

Lead capture and customer portal

Appointment logic and handovers

5

Topics

4

Detail pages

48-96h

typical setup

01

24/7 automated website communication

AuraServe Chat answers inquiries around the clock, including nights, weekends, and peak periods. Visitors receive immediate responses, eliminating the need to wait for an email reply or callback.

The assistant learns from your content. Website texts, FAQs, price lists, service descriptions, and internal documents can all be added to its knowledge base.

02

Lead capture and customer portal

Leads can be captured and managed more systematically. Visitors are asked for contact details and context directly within the conversation.

The user portal provides your team with a clearer operational view of inquiries, setup, and ongoing management.

03

Appointment logic and handovers

AuraServe Chat can prepare callback requests, consultation appointments, reservations, and booking inquiries directly within the website conversation.

Depending on the plan, handovers can be sent to your team and scheduled in calendars, CRMs, or booking systems.

04

Works on its own or with AuraServe Voice

AuraServe Voice is available as a standalone product from €199 per month. Businesses that want both channels can choose AuraServe One from €249 per month.

With AuraServe One, website chat and phone automation share the same knowledge base, processes, and handover rules.

05

GDPR-ready EU operation

Core data is stored on our EU infrastructure. A Data Processing Agreement under Art. 28 GDPR is included, and external services depend on the enabled features.

AuraServe handles the setup, including content preparation, configuration, integration, and testing as part of the onboarding process.

AuraServe Chat

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